Privacy Policy for Errandz App
Effective Date: 25th-May-2023
At Errandz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our Errandz mobile application (“the App”). By using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you register for an account, make a booking, or communicate with us.
1.2 Location Information: To provide location-based services, we may collect and process your precise location data when you grant us permission through your device settings.
1.3 Usage Information: We may gather information about how you use the App, including your interactions, preferences, and browsing activities. This helps us improve our services and enhance your user experience.
2. How We Use Your Information
2.1 Providing Services: We use your information to deliver the requested services, process bookings, and communicate with you regarding your account, bookings, and support inquiries.
2.2 Personalization: We may personalize your experience by using your information to tailor our services, offers, and recommendations based on your preferences and usage patterns.
2.3 Analytics and Improvements: We analyze user behavior and trends to improve our App’s functionality, performance, and content, enabling us to enhance user satisfaction.
2.4 Communication: We may send you notifications, updates, and promotional messages related to the App’s services, special offers, and relevant information. You can opt out of receiving such communications at any time.
2.5 Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Data Security
We employ reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security. You acknowledge and assume this risk when using our App.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Third-Party Services
We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, data analysis, marketing, and customer support. These entities have access to your information only to the extent necessary to perform their tasks and are obligated to maintain its confidentiality.
6. Children’s Privacy
The Errandz App is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently obtained information from a child, we will promptly delete it from our records.
7. Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on the App or through other communication channels. Your continued use of the App after such modifications will constitute your acknowledgment and acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at [insert contact details].
Please review this Privacy Policy periodically to stay informed about how we protect your privacy. By continuing to use the Errandz App, you acknowledge and agree to the terms of this Privacy Policy.
Last updated: 25th-May-2023